🚚 FREE DELIVERY ON ORDERS OVER RS. 2000 | 📞 Call: 03049025041

Shipping & Returns

Shipping Information

At Cozmetics.pk, we strive to deliver your beauty products quickly and reliably across Pakistan. Below are the details of our shipping process:

  • Free Shipping: Enjoy free delivery on orders over PKR 2,000.
  • Standard Shipping: Orders under PKR 2,000 incur a flat shipping fee of PKR 200.
  • Delivery Time: Orders are typically delivered within 3-5 business days in major cities (e.g., Lahore, Karachi, Islamabad) and 5-7 business days in other areas.
  • Cash on Delivery (COD): Available nationwide for your convenience.
  • Tracking: Once your order is shipped, you’ll receive a tracking link via email or SMS.

Return Policy

We want you to love your purchase! If you’re not satisfied, here’s how our return process works:

  • Eligibility: Returns are accepted within 7 days of delivery for unopened and unused products.
  • Return Process: Contact us at info@cozmetics.pk or call 03049025041 to initiate a return.
  • Refunds: Refunds will be processed in PKR to your original payment method within 5-7 business days after we receive the returned item.
  • Return Shipping: Customers are responsible for return shipping costs unless the product is defective or incorrect.

Contact Us

For any questions about shipping or returns, reach out to us:

  • đź“§ Email: info@cozmetics.pk
  • 📞 Phone: 03049025041
  • đź•’ Hours: Monday–Saturday, 9 AM–6 PM