Shipping & Returns

Shipping Information

At Cozmetics.pk, we strive to deliver your beauty products quickly and reliably across Pakistan. Below are the details of our shipping process:

Free Shipping: Enjoy free delivery on orders over PKR 2,000.
Standard Shipping: Orders under PKR 2,000 incur a flat shipping fee of PKR 200.
Delivery Time: Orders are typically delivered within 3-5 business days in major cities (e.g., Lahore, Karachi, Islamabad) and 5-7 business days in other areas.
Cash on Delivery (COD): Available nationwide for your convenience.
Tracking: Once your order is shipped, you’ll receive a tracking link via email or SMS.

We want you to love your purchase! If you’re not satisfied, here’s how our return process works:

Eligibility: Returns are accepted within 7 days of delivery for unopened and unused products.
Return Process: Contact us at info@cozmetics.pk or call 03049025041 to initiate a return.
Refunds: Refunds will be processed in PKR to your original payment method within 5-7 business days after we receive the returned item.
Return Shipping: Customers are responsible for return shipping costs unless the product is defective or incorrect.

For any questions about shipping or returns, reach out to us: